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Thread: Membership Card Postage Process and Costs

  1. #1
    Mexican Slayer
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    Default Membership Card Postage Process and Costs

    To ensure that we take all possible measures to get your membership cards to you, we started using the registered letter format three months ago.

    After a card is posted to the postal address on the member's application, an email (using the email address as indicated on the membership form) is sent to each individual member containing their tracking number.

    I tag these emails to ensure they do not bounce and in the event that they do, I call the member to confirm the correct address and adjust our records accordingly.

    The following info is included in the email:
    The registered letter tracking number is RD xxx xxx xxx ZA.
    You can track it’s progress online at https://sms.postoffice.co.za/tracking/parcel.aspx or by calling the SAPO Call Centre (which are surprisingly efficient) on 0860 111 502.
    Please note that it takes SAPO between 24 & 48 hours to update their system with your tracking number and that the letter will take between 4 to 8 days to reach you.
    Once SAPO has confirmed letter arrival at your local post office, you can use this tracking number to collect without having to wait for a white slip.
    We have taken this precautionary measure to ensure that even if SAPO is delayed in getting your slip to you, you do not have to wait to collect your card - the tracking number and ID is sufficient to collect the card, just as the white slip and ID would be, so either way, you as the member are not at a disadvantage.

    While we have not yet "lost" a card in the SAPO system since starting this, we have unfortunately received the first 5 returned letters as "uncollected items" from the post office. (even though the email has been sent & address details are correct against the membership form)

    What we will be doing with these unclaimed letters from now on, will be notifying the member by email that is has been returned and offering for them to either collect from us, or to repost at the member's cost (R30). It is an unfortunate measure to have to take and I hope that you will understand the need for us to handle it this way.

    I do not feel that it is necessary to post a list of returned items on the forum, as this might be embarrassing or offensive to the members concerned, so I will handle all of these "behind the scenes" with as little discomfort to all concerned.

    If you have any alternatives to this, or queries, please feel free to post here and we will do our best to accommodate all eventualities.
    Last edited by SmartTart; 23-12-2015 at 09:50 AM.
    I never try anything, I just do it >;

  2. #2
    Evil Biker Scum Johnny's Avatar
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    Recveived my email this morning. Thanks for all the effort Smartie!!!

  3. #3
    Evil Biker Scum EyeCandi's Avatar
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    Got my parcel notification, now must just get a round tuit and collect it
    Just smile n wave boys, just smile n wave...

    https://picasaweb.google.com/ThinkBikePhotos/

  4. #4
    Mexican Slayer
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    Quote Originally Posted by Johnny View Post
    Recveived my email this morning. Thanks for all the effort Smartie!!!
    Anytime

    Quote Originally Posted by EyeCandi View Post
    Got my parcel notification, now must just get a round tuit and collect it
    Good to hear
    I never try anything, I just do it >;

  5. #5
    Trip 7s colyvon's Avatar
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    Quote Originally Posted by EyeCandi View Post
    Got my parcel notification, now must just get a round tuit and collect it
    Here you go.
    Name:  round tuit.jpg
Views: 90
Size:  8.4 KB

  6. #6
    Evil Biker Scum Johnny's Avatar
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    I picked up my card from the post office yesterday

  7. #7
    Evil Biker Scum EyeCandi's Avatar
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    Quote Originally Posted by colyvon View Post
    Here you go.
    Name:  round tuit.jpg
Views: 90
Size:  8.4 KB
    Going to use my round tuit today...
    Just smile n wave boys, just smile n wave...

    https://picasaweb.google.com/ThinkBikePhotos/

  8. #8
    Torga Optical G'Day Nunique's Avatar
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    Got my parcel about a month ago...

    And love the new cards all the details were on the card as well.

    Thanks a mil ST and everyone else working on the memberships






  9. #9
    Mexican Slayer
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    good to hear

  10. #10
    Biker
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    Hi there i am new to the forum please tell me what does it cost for the membership fees ?

  11. #11
    Nuon Fangirl

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    Quote Originally Posted by ItsEug View Post
    Hi there i am new to the forum please tell me what does it cost for the membership fees ?
    R190 a year.

  12. #12
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    THNX i am going to sign up right away please tell where can i get the banking details ? and etc

  13. #13
    Nuon Fangirl

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    Quote Originally Posted by ItsEug View Post
    THNX i am going to sign up right away please tell where can i get the banking details ? and etc
    http://www.thinkbike.co.za/membership/join-tb

    When you have read all, please click on New Membership Form

  14. #14
    Mexican Slayer
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    Quote Originally Posted by ItsEug View Post
    THNX i am going to sign up right away please tell where can i get the banking details ? and etc
    Heya
    follow this link http://www.thinkbike.co.za/newmemapp, and once you have filled in all your details, the bank details will display on your screen and an email will be sent to you to confirm

    Thanks for your support!
    I never try anything, I just do it >;

  15. #15
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    Hi, thanks for the email and info. Can you please email me TB banking details to sam@multivisionproductions.co.za. I will deposit the R25 and please resend my card. My address has change and my new address is P/Bag X1033, Nylstroom . Modimolle 0510. Thanks. Sam Aprilia

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